Refund Policy
Last updated: 16/1/2026
Refund Eligibility
At ZyraAI, we want you to be satisfied with our service. We offer refunds under the following circumstances:
- Service failure or technical issues preventing you from using the platform
- Duplicate charges or billing errors
- Unauthorized transactions
- Cancellation within 7 days of purchase (if applicable to paid plans)
Refund Timeframe
Processing Time
Refund requests are typically processed within 5-10 business days after approval. The actual credit to your account may take additional time depending on your payment method.
Refund Method
Refunds will be issued to the original payment method used for the transaction. If the original payment method is no longer available, please contact us to arrange an alternative refund method.
How to Request a Refund
Step-by-Step Process:
- Contact our support team at support@zyraai.in
- Include your transaction ID or order number
- Provide a brief explanation of the reason for refund
- Attach any relevant documentation (screenshots, error messages, etc.)
- Wait for our team to review and respond (typically within 48 hours)
Non-Refundable Situations
Refunds will not be provided in the following cases:
- Change of mind after successful service delivery
- Dissatisfaction with AI-generated content quality (as content is generated based on your inputs)
- Failure to use the service within the subscription period
- Violation of Terms & Conditions leading to account termination
- Refund requests made more than 30 days after purchase
- Free tier or promotional services
Partial Refunds
In some cases, we may offer partial refunds based on:
- Unused portion of a subscription period
- Partial service delivery due to technical issues
- Proportional refund for multi-month subscriptions
Important Notes
- Refund eligibility is determined on a case-by-case basis
- We reserve the right to deny refund requests that don't meet our policy criteria
- All refund decisions are final
- Refunds may be subject to processing fees depending on payment method
Dispute Resolution
If you're not satisfied with our refund decision, you may contact us to discuss your concerns. We're committed to fair resolution and will work with you to address any issues. For payment disputes, you may also contact your payment provider or bank.
Contact for Refunds
Refund Support Team
Email: support@zyraai.in
Please include "Refund Request" in your subject line for faster processing. We typically respond within 24-48 hours during business days.
Policy Updates
This Refund Policy may be updated from time to time. We will notify users of any material changes via email or platform notification. Continued use of our service after policy updates constitutes acceptance of the revised terms.